Privacy Policy

OneClick ("we", "us", or "our") provides desktop automation software for Windows that enables users to record, schedule, and execute mouse and keyboard input sequences for personal and professional workflows. This Privacy Policy explains how we collect, use, store, and protect information when you install or use the OneClick application and access related services such as our website, customer portal, and community channels.

By installing or using OneClick, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, you must stop using the software and request that your account be closed.

We only collect information that is necessary to operate the software, validate your license, prevent abuse, and provide support. The categories of data we may process include:

• Account information — your email address, username, and any optional profile data you provide during signup.
• Payment information — billing details processed by our payment partners. We do not store full card numbers or banking credentials on our servers.
• Hardware identifiers (HWID) — a hashed fingerprint of your device used to bind a license to a single machine and prevent unauthorized sharing.
• Application telemetry — anonymous metrics such as application version, operating system version, crash reports, and feature usage frequency.
• Support data — messages, screenshots, or logs you voluntarily submit when contacting our support team.

We use the information we collect for the following purposes:

• Authenticating your account and validating your active subscription.
• Delivering software updates, configuration changes, and feature releases.
• Detecting fraud, account sharing, license abuse, and unauthorized modification of the software.
• Diagnosing crashes and improving stability and performance.
• Responding to your support requests and customer service inquiries.
• Sending essential service announcements such as billing confirmations or security notices.

We do not sell your personal data. We share information only when strictly necessary to operate the service:

• Service providers — payment processors, cloud hosting, transactional email, and analytics tools that act on our behalf under confidentiality agreements.
• Legal requirements — law enforcement or regulatory authorities when compelled by valid legal process.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred under equivalent privacy protections.

Your data is stored on encrypted servers operated by reputable cloud providers. Communication between the OneClick application and our servers is secured using TLS (HTTPS).

While we apply industry-standard safeguards including encryption at rest, access controls, and routine security audits, no system can be guaranteed to be completely impenetrable. You are responsible for keeping your account credentials confidential.

We retain personal data only for as long as it is needed to provide the service or to satisfy legal, accounting, or reporting obligations. When you close your account, we delete or anonymize personal information within a reasonable period, except where retention is required by law (for example, financial records).

Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal data, as well as object to or restrict certain processing activities. To exercise these rights, please contact us using the details provided at the bottom of this page. We will respond within the timeframes required by applicable law.

Our website uses minimal cookies and local storage to remember your preferences (such as theme and login session) and to measure aggregate website performance. We do not use third-party advertising trackers. You can disable cookies in your browser settings, although some site features may stop working.

OneClick is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

OneClick is operated globally, and your data may be processed in countries other than your own. Where data is transferred internationally, we rely on standard contractual clauses or equivalent safeguards required by applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you through the application or by email. Continued use of OneClick after the effective date of an update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how your data is handled, please reach out through our Discord support channel or open a support ticket from the customer portal. We aim to respond to all privacy-related inquiries within five business days.